Policy
Return & Refund Policy
No Return Policy
All sales on Rose Stone are final. We do not accept returns or exchanges once an order has been placed and payment has been confirmed.
We encourage you to review product images, descriptions, and sizing carefully before placing your order. If you have any questions about a product, please contact us on WhatsApp before purchasing.
Damaged or Wrong Item
We take quality seriously. If you receive a damaged or incorrect item, please contact us on WhatsApp within 48 hours of delivery with photos of the item. We will review and resolve the issue on a case-by-case basis.
Order Cancellation
Orders cannot be cancelled once payment has been confirmed, as we begin processing immediately. Please ensure all details are correct before completing your purchase.
Contact Us
For any order-related concerns, reach out to us on WhatsApp. We're happy to assist you.